| Customer Testimonials | ||
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Below
are some of the comments from our many satisfied customers. Landline Testimonials
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I am anticipating saving even more in the next 6 months as I have just signed up to a fixed three year contract which gives me even more discount and my landline to mobile costs have been reduced too. Nigel is not one of these pushy salesmen who will try to sell you what you don't need, he will only offer you the best deals for your company and I cannot recommend the company highly enough. Claire Edwards, The West Hants Club |
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I would like to say how happy we are that we have switched from British Telecoms PLC to Swains Voice and data PLC. We switched in June 2004 and I have noticed significant savings on our bill since the change, so we have signed up for 2 two years with more savings to be made. I have also had a need to telephone Swains regarding faults on the line and they had the trouble sorted within a couple of hours. A J Spearing, Whitelock and Company LTD |
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I would like to thank you and all your team for all the help and assistance you have been given the Talking News Federation over the last few weeks with regard to the installation of our new telephone system. You have managed to turn quite a large, daunting task into something reasonably manageable and it is greatly appreciated. Ann Willis, Talking News Foundation |
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I am delighted to say that we are very pleased with the prompt and professional service my company has received over the last 12 months since moving from BT. Furthermore, I am glad to report that the expected cost savings have indeed been delivered. Since we became one of your clients we have benefited from:
I would not hesitate in recommending your service to any business in need of a more efficient landline telecommunications service. Sean Donovan, Atkey Goodman chartered accountants |
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As you were aware, we did have initial reservations as we had been with BT for a long time but you always took the time to answer our queries and concerns in a polite and professional manner and went through each detail step by step. As you promised, the change from BT retail to BT wholesale was hassle-free. We receive a monthly invoice from TOwn & Country/Swains and this is paid by direct debit, exactly as we did with BT retail. Everything has remained as before. The only exception is the cost savings we are receiving and as a School Bursar that is very important to me. Loz Broadway, Talbot House Preparatory School |
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Your company always provides a fast and efficient service and staff promptly answer any queries we have. I am happy with the service that you provide which is always in a professional but approachable manner. Sarah Bailey, Bayview Developments |
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As you know when you first called me I was sceptical regarding leaving BT for another supplier, however a year down the road I have to say that we are delighted with the savings made and the ease in which the change took place. We appreciate your support not only with our landline communications but also our mobiles. Selwyn Burke, Time Business Systems LTD |
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After my initial objections and reservations that were mainly borne out of being comfortable with BT Retail, I did not believe that you would be able to deliver a similar service. However, you have far surpassed my expectations and are able to offer a better personal service as well as achieving major savings. The partnership you have with BT Wholesale and Swains certainly reinforces what you say is actually what you deliver. The huge savings that we have made as a company and the personal management you have delivered has given us great pleasure in signing a new 3 year contract with yourselves and Swains. Finally, I would have no hesitation in recommending Town and Country to other businesses who are in need of a more efficient landline service. Mike Pearce, Justin Developments LTD |
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Although initially cautious about changing our telecom's service provider, the account has been managed very successfully over the last twelve months and we have no hesitation in continuing to use your service, hopefully with even greater cost reductions this coming year. M Brazier, R.F.Brazier & Son |
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I would like to take this opportunity to say thank you very much for taking your time to come and see us and make great savings for us with our phone lines. It was a pleasure to deal with somebody who was polite, helpful and conscientious. We were also very impressed with your promptness when returning calls to us. Having held presently and in the past various contracts with different companies, we highly recommend that your service and contract is one of the cheapest and best we have used. Thank you for providing us with an excellent service and please keep us in contact with any other great deals you may have in the near future. John Colley, SJ Wholesale ltd |
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Further to your recent visit regarding our landline phone tariffs, I am writing to express my appreciation at the service I have received from your company and indeed the personal touch from yourself. We have been very pleased with the monetary savings that have been made since using Town and Country and would recommend you to any of our customers. K Witheford, Ishida Qualitech Limited |
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We have seen an immediate cost benefit following the transfer of our business to Town and Country and appreciate your regular reviews to ensure we are benefiting from the cheapest costs available in the market. I look forward to continuing our excellent marketing relationship well into the future. Dave Hull, G & T's warehouses |
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Since we became one of your clients, we have benefited from:-
I would not hesitate in recommending your service to any business in need of a more efficient landline telecommunications service. Peter Egerton, Holton Homes |
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Patrick Durnford, Lulworth Estate |
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We have found the service received from Town and Country / Swains to be prompt and helpful at all times. Problems are dealt with quickly, queries are answered knowledgeably and in a language the layman can understand. If they promise to call you back you can be sure they will. More importantly, we feel confident that they are constantly monitoring prices and regularly recommend changes to enable us to take advantage of cost savings whilst avoiding the problems often associated with changing the suppliers and encountering unreliable services and inaccurate billing. We have no need to consider going anywhere else to get the best deal and furthermore we would have NO hesitation in recommending them to any of our clients or any prospective buyer Jocelyne Browne, Rubicon |
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One year later, our account has been reviewed and our telephone rates have been dropped further. I am pleased to say that service has not been compromised and we still enjoy good backup service should anything happen to our telephone lines. During a recent move of office, Town and Country were very helpful in making all necessary arrangements for a quick and smooth transfer. We have now also routed our mobile telecommunications through Town and Country and look forward to receiving the same level of service we have come to enjoy. I can say that switching our telecommunications through Town and Country has been a good move for my business and I would be happy to recommend Town and Country. Justin Hardy, Classic Eyes Limited |
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The service is quick and courteous, and no matter how little the request is, it is dealt with professionally. We have been dealing with Swains for over a year and the service is very good. Ian Friend, Walston Poultry Farm Limited |
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Thank you for facilitating the reorganisation of our telephone call traffic to Swains Voice and Data Plc. I have recently undertaken a reveiw of the total cost of calls faced by my firm since the transfer took place on 30 July 2004. Over this period a saving in the region 45% of our total costs has been achieved. I therefore fully endorse the savings that can be made in by-passing BT and re-routing calls through Swains. I look forward to recieving additional savings through out commitment to a fxed term contract the next three years. Philip Pearson, P & P Invest |
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We were approached by Town and Country to quote for our Landline comms, and after being shown a comparison on costs between Town and Country and BT we realised what savings could be made and decided to move to Town and Country. Over the last 3 years we have been very happy with the service and efficiency provided. We are provided with 3 and 6 month tariff reviews on Mobile Communications for calls and line rentals, and we have every confidence in their regular recommendations. This has resulted in us signing a 3 year contract with them for our Landlines and Mobiles. We would have no hesitancy in recommending Town and Country to any of our associate businesses. Compton Developments |
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Nigel, Lee and their team, have provided a very effective service both in terms of cost reductions and problem solving, and we look forward to our ongoing relationship. I have no doubt that there are many other company's who can benefit from their persoval effectiveness. David Cowling, Cowling and West |
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